Sounds simple, but it’s really easy to trip up here. Have you listed your middle name in some places, and not others? Is there a rogue hyphen, maiden name, or preferred name listed somewhere? Look at all your documents to ensure it’s consistent throughout (including on the account application itself).
Having your account application held up because of a couple of tiny discrepancies can be really frustrating, so taking a little extra time upfront to cross-check your details will help you get it right first go. And if you have any issues verifying your ID, our team of helpful Advisors are only an email, chat or phone call away!