How we protect you
We’ll send you one-time passwords via SMS when you add a new payee via the app or Online banking, as an extra security measure | |
Our team continuously monitor transactions for anything suspicious or unusual, 24/7 | |
Ubank’s website uses TLS (Transport Layer Security) encryption technology to protect your information. To ensure compatibility with our site, please keep your browser up to date | |
We’ll automatically log you out if you’ve been inactive for a while | |
We limit the maximum you can transfer via Online banking each business day. If you need to transfer more, call us on 13 30 80 for assistance | |
After a number of failed logins, access to online banking is automatically blocked | |
We'll send you a notification whenever a new device is added to your account | |
Transactions to some crypto exchanges have been restricted to help protect you from fraud | |
A passkey lets you use the security features on your device to sign in to the ubank app. They provide an additional layer of protection against phishing and scams. |