Manage my UHomeLoan

The easiest way to manage your loan repayments is by direct debit from a linked account. That way, payments happen automatically and on time.

You would have nominated an account to link to your UHomeLoan when completing the loan contract, so this will be set up for you automatically in My UHomeLoan. The hard work is done!

There are a range of other repayment options to choose from if this method doesn’t suit you, but we’ll still need you to have a direct debit set up should your circumstances change.

Direct credit / electronic funds transfer (EFT)

When you open your account we’ll give you your BSB and Account Number.

You can then transfer funds from your chosen bank account to your UHomeLoan. Please check with your bank first as restrictions may apply.

How to change the Direct Debit account linked to your UHomeLoan

Simply complete the Direct Debit Request form and return it to us. Too easy!

Be sure to nominate a bank account that allows direct debits.

BPAY®

Transfer funds electronically using the BPAY® Biller Code and Reference Number specific to your UHomeLoan. You can find this enclosed in your Welcome pack and online in My UHomeLoan.

Salary credit

You can make repayments by having your salary credited to your UHomeLoan.

Provide your UHomeLoan BSB and account number to your employer and make sure your salary goes into the account at least two business days before your repayment is due.

If you’d like your salary to offset your repayments on your variable loan, please give us a call on 13 30 80.

If you are making principal and interest repayments on your variable or fixed¹ UHomeLoan, changing the frequency and amount of your ongoing repayments is quick and easy.

Log in to My UHomeLoan > Payments > Ongoing payments > Edit ongoing payment

Select the frequency of payments and your existing or new repayment value – that’s it, you’re done.

The change will take effect after the next scheduled payment.

If you wish to change the payment date, you will need to call us on 13 30 80 and we’ll get it sorted.

If you are making interest only repayments on a variable or fixed UHomeLoan, you can only make monthly payments.

¹ Break costs may apply if you repay all, or any part, of your fixed UHomeLoan early.

Paying more than the minimum repayment is a smart way to get on top of your home loan – you could save interest and reduce the life of your loan. You can easily increase the amount of your repayments at any time if you have a variable rate UHomeLoan.

Simply call us on 13 30 80 and we’ll arrange this for you.

If you have a fixed rate UHomeLoan, you may be able to increase your repayments but you could incur break costs. Please call us if you would like to discuss your options.

If you’ve made additional repayments on your variable rate UHomeLoan, you may have available credit that you can redraw funds from at any time, with no fees. However, note that your accumulated redraw amount available will reduce over the life of your loan to enable your loan to be repaid by the contracted final repayment date.

Redraw online by logging in to My UHomeLoan. Go to Payments > Redraw.

If you have a variable rate UHomeLoan, you can make additional repayments of any amount at any time. It may help you pay off your loan sooner.

Important: if you have elected to make regular minimum repayments only and you then make additional payment(s), your minimum repayments will decrease and your contracted final repayment date will stay the same.

If you’ve chosen a fixed¹ rate UHomeLoann, and your loan was formally approved on or after 28 September 2013, you can make up to $20,000 in additional repayments during the fixed term without incurring break costs. (Any more than this, and break costs may apply – call us on 13 30 80 to find out more.)

How to make an extra payment

• Arrange a direct debit from your nominated account directly to your loan account. Log in to My UHomeLoan > Payments > ‘One off payments’
• Direct credit / EFT from your chosen bank account to your UHomeLoan
• BPAY® using your Biller Code and Reference Number

Keep in mind, your next home loan repayment will continue to be debited as scheduled unless you have selected to offset your repayment. In addition, you do have the option to re-calculate your repayments to a minimum – call us on 13 30 80 for more details on these repayment options.

¹ Break costs may apply if you repay all, or any part, of your loan early.

If you have a variable rate loan and wish to

• change all, or part of, your loan from variable to fixed complete the Fixed rate conversion authority (variable to fixed) form
• change your repayment type to principal and interest, reduce your interest only term, split or consolidate splits, simply fill out the Change authority for a variable rate UHomeLoan form

If you have a fixed rate UHomeLoan¹ and wish to change all, or some, of your loan from fixed to variable, or make a one-off payment to your fixed rate loan, simply call us on 13 30 80 to request for the indicative fixed rate break costs.

¹ Break costs may apply if you repay all, or any part, of your loan early or if you “break” your fixed rate by changing all or part of your fixed rate loan to a variable or different fixed rate.

Whether you’re improving your home, buying a new car or planning a family holiday … you may be able to increase the size of your existing UHomeLoan to finance it.

The minimum loan increase amount is $20,000, subject to credit approval.

To request a top up, simply fill out the Loan Variation form.

On 11 June 2025, NAB announced its intent to exit the Advantedge business and transition Advantedge customers (including UHomeLoan customers) to NAB.

From this date, NAB will replace AFSH Nominees as the credit provider for Advantedge home loans. AFSH Nominees will act as an agent and credit representative of NAB until the transition is completed.

This means AFSH Nominees will continue to be referenced in transactions (eg redraws into your nominated bank account)

All Advantedge home loans will be transitioned to a NAB branded home loan in 2026.

This decision has not been made lightly. It supports the execution of NAB’s strategy to deliver improved customer advocacy, greater speed and importantly, simplification.

An increasingly competitive mortgage market, coupled with increased costs and complexity associated with outdated technology, has made the Advantedge business no longer viable.

NAB’s ambition is to be the most customer centric company in Australia and New Zealand, and as the underlying Principal Credit Provider of your Advantedge home loan, NAB can ensure the transition is simple; without the need to recontract or refinance.

We want to continue to serve you well as a NAB customer, with great service and additional features for you to enjoy including access to up to 10 offset accounts and broad functionality within the NAB App.

Advantedge loans are funded by NAB under an undisclosed principal and agency arrangement. As such, NAB has been the underlying principal Credit Provider for Advantedge home loans.

NAB has decided to close the Advantedge business and has replaced AFSH has the credit provider as detailed in our announcement.

It also means NAB can make the process of moving your Advantedge home loan to a NAB branded product simple and without the need to recontract or refinance.

You are now covered by NAB’s privacy policy because NAB is the Primary Credit Provider of your home loan. To view NAB’s privacy policy go to www.nab.com.au/privacy.

A letter outlining the changes with a copy of the Advantedge Credit Guide, the UBank Credit Guide, and the NAB Credit Guide was mailed to you in June 2025.

The letter was mailed to you in June 2025. If you did not receive it, you can request a copy of the letter by calling UBank on 13 30 80

You received a copy of the NAB Credit Guide because NAB is now disclosed as the Principal Credit Provider for your Advantedge home loan. You also received the Advantedge Credit Guide and UBank Credit Guide because these have been updated to reflect that AFSH Nominees will now act as the agent and credit representative for NAB, enabling them to continue to collect payments on its behalf.

All Advantedge home loans will be moved to NAB branded home loans in 2026. We will continue to keep you updated as we confirm the exact date this will occur.

We will regularly update advantedge.com.au with details of NAB’s exit of the Advantedge business and transition of its customers to a NAB home loan. We’ll also communicate to you directly each time we need to tell you something important.

Yes. All UHomeLoan servicing requests will be processed until your home loan is moved to a NAB branded loan.

As we approach the transition of your home loan to a NAB branded home loan in 2026, there will be a date where UBank will no longer accept servicing requests, and they will need to be applied for and processed through NAB.

We will provide you more information on this closer to the transition in 2026.

No. Your BSB and account number, loan balance, interest rate, repayments, fees and charges will remain the same.

If there are any future changes required as part of the transition to NAB, we will let you know closer to the time and be here to support you.

Yes. You will be able to continue using StarNet as you do today until further notice.

Yes, we will continue to accept and process changes to your existing lending

As we approach the migration of your home loan to a NAB branded home loan in 2026, there will be a date where UBank will no longer accept variation requests, and they will need to be applied for and processed through NAB.

We will provide you more information on this closer to the migration in 2026.

Yes, there is currently no change to how you access redraw funds.

No, there was no impact to your settlement as a result of this change except that you were also issued with a NAB branded Credit Guide and a copy of the communication to advise of the announcement. Your home loan settled under AFSH Nominees as the mortgagee.

No, there will be no impact as a result of this change except that you will also be issued with a NAB branded Credit Guide and a copy of the announcement communication with your loan documents at settlement. Your home loan will settle under AFSH Nominees as the mortgagee.

All existing documents that were previously issued will be cancelled and reissued for signing. If documents were part signed (due to multiple parties on the application), they will also be cancelled and reissued on 12 June 2025. Your home loan will settle with NAB as the registered mortgagee. Among the documents in your loan pack, you will receive:

• NAB Credit Guide
• NAB branded Mortgage of Common Provisions

You will also receive this communication with your loan documents when you settle. If you did not receive a copy of the communication, please contact UBank on 13 30 80.

From 11 June 2025, NAB will replace AFSH Nominees as the Principal Credit Provider for Advantedge home loans. AFSH Nominees will act as an agent and credit representative of NAB until the transition is completed.

You can tell if NAB is the registered mortgagee for your UHomeLoan as you would have been issued with a NAB branded Mortgage of Common Provisions document. Most UHomeLoans that settled after NAB made the announcement on 11 June 2025 will be written with NAB as the mortgagee.

At this stage, you do not need to update your Building Insurance Policy to nominate NAB as the mortgagee. However, if your UHomeLoan recently settled with NAB as the mortgagee/lender of record, NAB must be nominated as the mortgagee to your insurance provider.