ubank FAQs

Info on current ubank products

How can I receive my loan documents and where do I return them?

We’ll email a link to review and sign your loan document pack within 2 business days after your loan has been unconditionally approved. Once you click the login link, you’ll receive an SMS code so that you’ll be able to sign these documents digitally.

Sometimes supporting documents will need to be posted to us so we can finalise your settlement. We’ll notify you of the documents you need and how to provide these to us.