ubank FAQs

Info on current ubank products

I received an email from IDKit to verify my identity. Is this legit?

Yes, this is a legitimate email.

It’s a legal requirement for every Australian bank to keep accurate information about their customers. As part of this, we may send our customers an email asking them to verify their identity. IDKit is our official automated email system used in this process.

If you have received an email from IDKit, we encourage you to follow the prompts outlined in the email.