ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

How do I activate my Visa Debit card?

When you get your card in the mail, head to the “Cards” tab in the ubank app and select “Activate card”. You will need to enter in the last 4 digits of your card number and then select a PIN code to use.

You can change your PIN at any time using the ubank app.

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