This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.
Can I order a replacement card?
If your ubank Visa Debit card is damaged or doesn’t work, you can order a new one by calling us on 13 30 80, or +61 2 9070 0202 if you’re overseas. We’re available Monday to Friday between 8am and 8pm (Sydney time), and between 8am and 6pm on weekends.
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