ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

What fees do you charge?

We don’t charge any monthly fees and using your ubank accounts is mostly free, but there are a few fees we need to pass on, including fees for emergency card replacements or emergency cash. All of these fees are spelled out in our Fees and limits.

Can't find what you're looking for?

If our FAQs don’t have the answers you need, you can reach out to our support team.