ubank FAQs

Info on current ubank products

How do I close my Spend or Save account?

Simply log into the ubank app then:

  • Tap “Accounts”
  • Select the Spend or Save account you want to close
  • Hit the settings cog in the top right-hand side
  • Tap “Close this account” and follow the prompts

Remember, you need to leave at least one Spend and one Save account open.

If you need help, call us on 13 30 80 (or +612 9070 0202 if you’re overseas). We’re available between 8am and 8pm Monday to Friday, and between 8am and 6pm on Saturday and Sunday (Sydney time).