ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

How do I close my Spend or Save account?

To close your account, you can send an email to service@ubank.com.au (just make sure you have no money in your account or pending transactions) or give us a call on 13 30 80, or +61 2 9070 0202 if you’re overseas. We’re available Monday to Friday between 8am and 8pm (Sydney time), and between 8am and 6pm on weekends.

Can't find what you're looking for?

If our FAQs don’t have the answers you need, you can reach out to our support team.