ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

How can I put money in?

As we’re fully digital without any branches, you need to transfer money into your account from another Australian bank account or have your salary paid directly into your account. We don’t accept cash or cheques. If your other bank supports Osko payments, the money should arrive in your ubank account straight away.

If you set up a PayID with us, you’ll be able to transfer money into your ubank accounts instantly using just your mobile number or email address.

Can't find what you're looking for?

If our FAQs don’t have the answers you need, you can reach out to our support team.