ubank FAQs

Info on current ubank products

What is Unclaimed Money and how does it impact my accounts?

If you haven’t used your account(s) for 7 years (e.g., made deposits or withdrawals), the account may be closed and the balance transferred to ASIC for safe keeping. We’ll notify you via your last known email address at least 30 days before this happens to allow you to use and re-activate your account.

For more information on unclaimed money, including how to search for it and claim it, see the ASIC’s Moneysmart website.