ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

What do I need to open an account?

To open an account, you’ll need an Australian mobile number and at least 1 of the following types of Australian issued ID:

  • a driver licence
  • passport
  • Medicare card
  • birth certificate.

You’ll need 2 kinds of ID if you’re under 18.

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