How to let us know when a loved one has passed away
Losing a loved one can be a difficult time. You can easily manage your loved one’s financial affairs with us.
If you would like to notify multiple organisations of the passing of your loved one using a single online notification, contact the Australian Death Notification Service.
Alternatively, as ubank is a part of National Australia Bank (NAB), you can notify us via the NAB website where you can find helpful information about the process of managing a loved one’s accounts, including who we can provide access to, the information we may ask for, and some of the other steps you might need to take.
If you’d prefer to speak with someone, call the NAB Bereavement Services team on 1300 911 451.