Question 1

How do I earn bonus interest?

Accepted Answer

To earn bonus interest, you’ll need to:

Have a Spend account, and

Grow your combined balance across all your Save accounts by at least $1 each month (excluding balances used to offset a Ubank home loan).

Additional Information:

Bonus interest credits do not count toward the $1 growth requirement.

Bonus interest is paid on combined Save balances up to $1 million per customer.

We check whether you have met the bonus interest criteria at 11.30pm Sydney time on the last day of each month. Transactions that occur after 11:30pm (Sydney time) on the last day of each month are taken into account for the following month’s eligibility.

If a Save account is switched to an offset or closed during the month, interest will not be paid on that account for that month, even if all bonus criteria are met. Learn more about how offsets affect earning interest.

Example:

If your combined Save account balance is $10,000 at 11:30pm (Sydney time) on the last day of the month, and you earn $50 in interest, your balance by the same time next month needs to be at least $10,051 to qualify for bonus interest.

That’s because your balance must grow by at least $1 or more as the $50 interest you earned doesn’t count toward that growth.

If your balance is below $10,051, because you made withdrawals from your Save accounts, you won’t receive bonus interest for that month, even if you made a deposit of at least $1.

Can I Make Withdrawals?

Yes. You can make withdrawals at any time during the month. Just ensure your combined Save balance has grown by at least $1 (excluding interest) by 11:30pm (Sydney time) on the last day of the month.

Question 2

Where do I enter QUEENIE30 offer code?

Accepted Answer

Once you’ve downloaded our app, make sure you enter the code QUEENIE30 on the “About you” screen during the sign-up process.

Question 3

What accounts will I get when I first join?

Accepted Answer

When you first join us, you’ll generally get two accounts: a Spend account and a Save account.

Your Spend account lets you transfer money and make purchases using the linked Visa Debit card or your digital wallet for your everyday spending needs.

Your Save account lets you earn interest on your savings. Find out more about earning interest with our Save accounts.

We also have a Bills account, which lets you set aside funds for committed expenses, allowing you to budget within your pay cycle.

If you’re a new to bank home loan customer, you’ll automatically get a Bills account when you join. Otherwise, opening a Bills account is optional.

Question 4

I've signed up – when will I get the bonus?

Accepted Answer

Put some money into your account – you can transfer from any other Australian bank account. You’ll find your BSB and account number in our app.

Then go treat yourself by making 5 eligible purchases using Apple Pay, Google PayTM, Samsung Pay, Garmin Pay or your Ubank Visa Debit card within 30 days of signing up.

That’s it! You’ll receive your $30 bonus in your Spend account within a couple of days.

Intro Offer

Score a $30 bonus when you sign up

Why Ubank

How to get started with Ubank

Our great savings interest rate

What makes up our total interest rate

Welcome Bonus Rate (up to 4 months)

Everyday Bonus Rate (ongoing)

All the fine print

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