UrHome Support

Property data supplied in UrHome is sourced from RP Data Pty Ltd (CoreLogic RP Data).

CoreLogic RP Data gathers its data from various government, commercial and public data sources.

CoreLogic RP Data’s residential property Database is the most comprehensive residential property Database in Australia. However, CoreLogic RP Data does not hold a complete and accurate record of all residential properties in Australia.

If you feel you disagree with a property’s estimated value, you can make adjustments to the estimated value within the “Finances” section of the UrHome App.

We love to hear your feedback or if you have questions about the property information you’ve found in UrHome. Please let us know using the Incorrect Property Info button from the property screens.

CoreLogic RP Data compiles data from a number of sources and combines these data sets to provide a comprehensive view of a property. Unfortunately, CoreLogic RP Data does not hold a complete and accurate record of all residential properties in Australia. 

If you see a record is not complete or want to provide an update, please let us know using the Incorrect Property Info button from the property screens.

CoreLogic RP Data tracks the marketing of properties advertised ‘For Sale’ or ‘For Rent’. However, where a vendor has instructed their Real Estate Agent to withhold a property address from public view, we are obliged to respect their wishes.

Additionally, when a property is part of a new building construction, off the plan or planned estate, not all parcel information may be available to compile a reliable view.

CoreLogic RP Data has been collecting property imagery for over 15 years. During this time properties may change considerably. The UrHome App gives access to the set of historical photos collected at varying times during the life-cycle of a property.

If you would like to provide a current property photo, please let us know using the Incorrect Property Info button from the property screens and we will update accordingly.

Ensure that you are entering the correct street details. For example, if your street includes a direction such as “Station Street North”, or if your property is part of a complex that includes ‘private’ roads, the property may be addressed to the front gate.

If you would like to provide feedback, or have questions about the property information you’ve found in UrHome, please let us know using the Incorrect Property Info button from the property screens.

Estimates in UrHome are provided by Cordell Costing Solutions. Cordell Costing Solutions products are the leading authority on construction cost information for the building, property and insurance industries throughout Australia.

If you’d like to learn more about Cordell Information please refer to www.cordellestimating.com.au

Improvement cost estimates are indicative only and not to be considered as quotes. Please consult with the appropriate trades and services yourself to obtain an accurate quote.

“My Ratings” allows you to rate and compare properties in your list based on criteria that matter to you.

UrHome will run on any iOS device that supports iOS 7.1 or higher. (Note: iOS Beta v9.0 currently in Public Release is not supported right now.)

• iPhone 4, 4s, 5, 5c, 5s, 6, 6 Plus
• iPad 2, 3, 4, Air, Air2
• iPad mini, mini 2, mini 3
• iPod Touch 5th and 6th generation

UrHome will also work on Android devices running 4.1 and above.

Notifications will let you know when one of the following happens to a property within your saved list:

• A property is sold
• A property becomes available for sale
• A property is no longer available for saleA property feature has been updated

Notifications will also let you know of any changes with the UBank home loan products that you’ve used, such as interest rates and product features.

Please feel free to add any comments or suggestions about the UrHome app in the UBank customer feedback portal.

You can also leave ratings and reviews in the Apple App store and Google Play store.