Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

I can’t see my account details when I log into Internet banking. Is my money safe?

Yes. Please be assured that your money is safe! A small group of our customers experienced some minor technical difficulties with Internet banking; however, our Internet banking service is now restored so you should be able to login and see your account now.