Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

What is Unclaimed Money and how does it impact my accounts?

If you have not used your USave, Uspend, USaver Reach or USaver SMSF for 7 years, (for example, by making deposits or withdrawals), the account may be closed and the balance transferred to the Commonwealth Government for safe keeping.

ubank will notify you at your last known address at least 30 days before to allow you to use and re-activate your account.

For more information on unclaimed money, including how to search for it and claim it, see the ASIC website (http://www.asic.gov.au ).

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