Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

Is your call centre in Australia?

Our call centre is located in Sydney, Australia and is open from 8am to 8pm (AEDT) Monday to Friday, and 8am to 6pm (AEDT) Saturday and Sunday. Call us on 13 30 80.

Can't find what you're looking for?

If our FAQs don’t have the answers you need, you can reach out to our support team.