Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

How do I send you a secure message?

To send a secure message, simply login at http://www.ubank.com.au and go to Talk to us > Secure Mail > New message.
We’ll get back to you within 24-48hours.
Please keep in mind that while we’ll be able to discuss your information, we can’t action transfers or update your details via this channel.

Can't find what you're looking for?

If our FAQs don’t have the answers you need, you can reach out to our support team.