Original ubank FAQs

Info on original ubank products

This FAQ is related to an original ubank product that new customers can no longer access. Head to our help centre if you want info about our current ubank products.

What should I do if I suspect someone has used my card to make a fraudulent purchase?

If you suspect a fraudulent purchase has been made using your ubank debit card, you should contact ubank using the number on the back of your card as soon as you can.

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