ubank FAQs

Info on current ubank products

This FAQ is related to a current ubank product. Head to our help centre if you want info about original ubank products that new customers can no longer access.

I’ve been affected by the coronavirus outbreak, how will ubank help me?

Home loan customers who have had their employment impacted as a result of coronavirus and are suffering hardship will be given options to assist them in their repayments. We encourage you to contact us as soon as possible on 13 30 80 to discuss.